Frequently Asked Questions
Payments
Making payments on Freelancers India is easy and secure. Once you’ve agreed on the terms with your freelancer, you can proceed to make payments through our platform using various methods such as credit/debit cards, PayPal, or other secure payment gateways.
Yes, your payment information is completely safe on Freelancers India. We prioritize the security of our users’ data and utilize industry-standard encryption protocols to safeguard all payment transactions.
Freelancers India does not charge any additional fees for making payments. However, depending on your chosen payment method, there may be standard processing fees imposed by the payment gateway provider.
For hourly projects, payments are processed based on the hours worked by the freelancer, as tracked through our platform’s time tracking tools. For fixed-price projects, payments are typically made in milestones or upon completion of the project, as agreed upon between the client and freelancer.
In the rare event of a payment dispute, Freelancers India offers a dispute resolution process to help resolve issues fairly and efficiently. Our dedicated support team is available to assist both clients and freelancers in resolving any payment-related disputes that may arise.
Suggestions
We value your feedback! You can provide suggestions for improving Freelancers India by navigating to the “Feedback” section on our website or platform. Alternatively, you can contact our customer support team directly to share your suggestions.
Yes, you can submit suggestions for specific features, functionalities, or enhancements through our dedicated feedback channels. Whether it’s about the user interface, project management tools, or communication features, we welcome suggestions for all aspects of our platform.
We take all suggestions from our users seriously and carefully evaluate each one for feasibility and impact. While we strive to implement as many valuable suggestions as possible, please understand that not all suggestions may be immediately feasible or align with our long-term goals.
You can track the status of your suggestions by checking the “Feedback” section on our platform regularly. We provide updates on the status of suggestions, including whether they are under review, planned for implementation, or already implemented.
While we greatly appreciate valuable suggestions from our users, we do not currently offer specific rewards or incentives for submitting suggestions. However, your feedback plays a crucial role in shaping the future of Freelancers India, and we thank you for your contributions to our platform’s improvement.
